TERMS & CONDITIONS

These Terms & Conditions were last updated on 16 June 2026.

By booking, purchasing or attending sessions with Castle Fitness, you agree to the following terms.

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Session Payments

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All sessions must be paid for upfront before they take place.

Sessions are usually booked and paid for at the start of each month, unless agreed otherwise with Castle Fitness.

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Your sessions will run from the agreed start date or from the start of the month, depending on your package or agreement.

 

Cancellations

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If you need to cancel or rearrange a session, please give as much notice as possible.

If you cancel your session on the day of the session or within 12 hours of your scheduled session time, the session will still be charged in full.

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This means the session will be deducted from your paid sessions and no refund will be given.

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Late Arrival

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Please arrive on time for your session.

If you arrive late, your session may still need to finish at the original scheduled time. The full session fee will still apply.

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Missed Sessions

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If you do not attend a booked session and have not given the required notice, the session will be charged in full.

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Refunds

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Payments for sessions are generally non-refundable once booked and paid for.

Castle Fitness may consider refunds or changes at its discretion in exceptional circumstances.

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Health and Fitness

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By taking part in sessions at Castle Fitness, you confirm that you are fit and able to exercise.

Please let your trainer know about any injuries, medical conditions, health concerns or changes to your health before starting or continuing training.

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You are responsible for working within your own limits and following the advice and guidance of your trainer.

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Personal Belongings

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Castle Fitness is not responsible for any lost, stolen or damaged personal belongings brought to sessions or left on the premises.

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Changes to Sessions

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Castle Fitness may occasionally need to rearrange session times due to trainer availability, emergencies or other circumstances.

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Where possible, we will give you as much notice as we can and arrange a suitable alternative.

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Contact

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If you have any questions about these Terms & Conditions, please contact Castle Fitness using the contact details provided on our website.